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Training Courses

MTC provides effective Disability Laws training courses. The ADA regulations do not specifically require that public entities (title II) or (private) places of public accommodation (title III) provide ADA training for their employees. Whether it is the right thing to do or risk management, providing employees who have public interaction with the basic ADA information and disability etiquette training will help prevent unintentional disability discrimination.

MTC’s Training and Information Services division is home to disability law content experts, who provide technical assistance in the form of training, materials dissemination, and real-time information. The Training and Information Services division has handled over 125,000 individual requests for information and assistance, distributed hundreds of thousands of printed materials, and has provided training for over 50,000 individuals.

Our accessibility experts provide classroom training courses, on the following topics:

2010 ADA Standards

Based on the 2010 updated Department of Justice regulation under the ADA, this course provides an overview of the changes in the regulations, effective dates for new construction and alteration, provisions for new construction, provisions for existing facilities, and scoping of technical provisions.

ABA/ADA Overview

In this course, participants will review the essential elements of the ABA and ADA, learn about the ADA National Network, and journey through the history of accessibility laws. In addition, ABA/ADA Overview will review agencies responsible for enforcement of the laws, and glimpse into the future of the ADA.

Title I for Employers

Title I can create many questions for employers. This course attempts to break down employer responsibilities and provide guidance for reasonable accommodations, effective communication, essential job functions, and service animals. In addition, we will discuss documentation of disability, safety concerns, and non-discriminatory hiring practices.

Title II Overview

The purpose and spirit of Title II, along with detailed information for compliance on Title II entities, will be discussed in this course. Clarification of terms such as ‘undue burden’, ‘direct threat’, and ‘significant risk’ will also be discussed.

Self-Evaluation and Transition Plans

ADA Coordinators and others seeking to facilitate and complete a Self-Evaluation and Transition Plan need to be equipped with the right information. This course looks at effective dates to implement new Title II regulations, Title II enforcement processes, Department of Justice regulatory changes, and the steps for completing an accurate Self-Evaluation. Best practices for developing and implementing title III Transition Plans will also be discussed.

Making Parks Accessible

This class will illustrate the broad range of programs, services, and activities provided in parks, and the challenges in making them accessible. Participants will learn how to determine the key interpretive themes, programs, experiences, services, and activities that make a meaningful visit to the park. Making these key programs accessible is the focus in making parks accessible. By analyzing two park SETP case studies, the class will learn practical ways of making programs accessible while protecting the parks natural and cultural resources.

Title III Overview

The purpose and spirit of Title III, along with detailed information of compliance on Title III entities, will be discussed in this course. Clarification of such terms as ‘reasonable accommodations’, and ‘undue burden’ will be discussed, along with a focus on reasonable modifications for policies and procedures. Best practices for developing and implementing title III Transition Plans will also be discussed.

ABAAS Accessible Trails

This class will identify the ABAAS chapters and sections updated with trail scoping and technical requirements and exceptions. The trail standards will be compared and contrasted with the requirements for accessible routes. Participants will learn when and where to use the steeper slopes allowed in the standard, as well as discuss trail design best practices.

Website Accessibility Compliance

This class will review website accessibility policies and procedures, website accessibility techniques, the use of assistive technologies, and the automated testing tools available for website developers and other staff responsible for creating and maintaining web content

All of the above MTC classroom training course topics are available for the members of management, staff employees at every level, IT personnel, and new or seasoned ADA Coordinators, for any size audience. Several training topics are also available for on-line individual training, with many additional e-learning topics in the making.

Disability Etiquette

This course is designed to build awareness of appropriate disability etiquette and show how proper etiquette can remove barriers for those that are disabled.

Service Animals

The topic of service animals is often a difficult subject for many. This course defines service animals under the ADA, provide guidelines for front line employees, and provide recommendations for future interactions with users of service animals. In addition, a review of other laws governing service animals will be discussed.

Vital Signs for Communication

Communication is an essential skill when working with people. The Vital Signs course will prepare participants with some essential sign language skills to facilitate communication. This course is not a substitute for ‘effective communication’ under Section 504 but will allow users to feel more comfortable communicating with a person who is deaf or hard of hearing.

Accommodating Employees with Disabilities

This course shows common examples of how to recognize and respond to requests for job accommodations in typical job settings. Additionally, this course provides ideas on how to access the full potential of your workforce.

The Role of the Accessibility Coordinator

The Accessibility Coordinator is an essential element for public entities and private businesses to effectively meet accessibility obligations. Discussed in the course will be planning and coordinating overall compliance efforts, developing and implementing a grievance procedure, and coordinating self-evaluations and transition plans. We will also discuss how to work with community leaders, individuals with disabilities, and others to achieve compliance and community cohesion.

Effective Communication

This is a comprehensive course that defines effective communication under Section 504, reviews different forms of communication that need to be accessible, and determines methods of communications. Moreover, this course will provide guidance on website and multi-media accessibility, proactive steps to take for effective communication, and applying effective communication obligations to different settings.

Emergency Preparedness

Emergencies can and do happen. Preparing for and responding to emergencies ensures that people with disabilities have access to these critical services. Planning emergency preparedness by including people with disabilities will be discussed in this course, along with information on sheltering, special needs, and communication.

Research and Development

MTC maintains an active, internally and externally funded, Research and Development division. The goal is to ensure that all MTC work is research informed and evidence based. This division is augmented by an external research partner network consisting of the nation’s foremost researchers in disability issues, who work independently or at major universities. Featured projects include:

  • U.S. Access Board – Innovation in Implementation and Enforcement of title II Accessibility Codes
  • Federal Transit Administration – Riders Survey, Transit Access Project, and Transit Access Portal
  • National Institute on Disability and Rehabilitation Research – Rocky Mountain ADA Center
  • Experience with Local Governments and the U.S. Department of Justice

MTC executives have been members of standard setting committees, since the inception of the Americans with Disabilities Act, including:

  • ADAAG Review Advisory Committee
  • Electronic and Information Technology Access Advisory Committee
  • Recreation Access Advisory Committee

MTC is well versed in the PCA process and outcomes. MTC has created and completed U.S. Department of Justice (DOJ) mandated and approved trainings for a number of state and local government entities, and has provided additional technical assistance and support for self-evaluations and transition plans, required by DOJ settlement agreements.

Consulting Services

Meeting the Challenge Inc. (MTC) is an accessibility compliance consulting firm that serves individuals and organizations with rights and responsibilities for compliance under federal disability rights laws. Meeting The Challenge has the broad-based knowledge, resources, and affiliate network to provide clients with solutions to solve their disability law compliance challenges and increase access for people with disabilities.

Expert Testimony

MTC provides expert testimony and analysis. The U.S. Department of Justice, the Equal Employment Opportunity Commission, and several other federal agencies receive complaints of disability discrimination, under the American with Disabilities Act, from people with disabilities across the country. In most cases, these agencies provide the individual with a right to sue letter. In the case of title III of the ADA, the individual may proceed with legal action without the formal right to sue letter.

When legal cases are brought to court, there is often a need for expert testimony regarding the technical aspects of the case. MTC has been involved in providing such testimony, as well as providing expert analysis for the legal counsels involved in the cases.

MTC’s expert testimony and analysis projects are typically undertaken at the request of a legal firm, and as such, are confidential in their nature.

The legal action projects supported by MTC include assessment of employment discrimination, education discrimination, public accommodation accessibility, corrections equal protection, compliance with accessibility standards and regulations, and workplace sensitivity.

MTC has provided in court testimony, analysis to support legal filings, training in support of settlements, and other miscellaneous analyses.

Our accessibility experts also provide customized solutions for:

  • Expert interpretation on regulatory compliance
  • Proactive litigation avoidance consulting
  • Informal mediation for conflict resolution
  • Compliance and risk management
  • Title I employment policies and practice training
  • Website accessibility compliance assessment
  • Policy and procedure development and updates
  • PCA/Settlement Agreement support
  • Policy and procedure staff trainings
  • Negotiating with the U.S. Department of Justice

Do you need accessibility training or consulting? Meeting the Challenge’s experts can offer customized training solutions or expert testimony for your organization.